Terms & Conditions

  1. INTRODUCTION

This document (along with any documents mentioned herein) sets out the terms and conditions governing  the  use  of  this  website  (www.2dscanner.com) and the purchase  of  items  through this website (the “Terms and Conditions”). Please read these Terms and Conditions, our Cookies Policy and our Privacy Policy (collectively the “Data Protection Policies”) carefully before you start using this website. By using this website or placing an order through it, you agree to be bound by these Terms and Conditions and by the Data Protection Policies. If you do not agree, you must not use this website. These Terms and  Conditions  may  be  amended. It  is your responsibility  to  read them at  regular intervals, as the Terms and Conditions in force at the time of the formation of the Contract (as defined below) are the applicable ones.   If you have any questions concerning the Terms and Conditions or the Data Protection Policies, you can contact us using the contact form. The Contract (as defined below) may be performed, at your request,  in any  of the languages in which the Terms and Conditions are available on this website.

 

  1. OUR DETAILS

Sale of goods through this web page is carried out under the name 2DSCANNER by “Papachastas Dimitris, Mechanic Engineer”, a Greek individual company with registered address at Beson 2, Xanthi, Greece, with Tax Identification Number 114403221, Xanthi’s Tax Office for Commercial Companies.

 

  1. YOUR DETAILS AND YOUR VISITS TO THIS WEBSITE

The information or personal details that you provide us shall be processed in accordance with the Data Protection Policies. When you use this website, you agree to the processing of the information and  details  and  you  state  that  all  information  and  details  provided  are  true  and  correspond  to reality.

 

  1. USE OF OUR WEBSITE

When you use this website and place orders through it, you agree to:

  1. Use this website to make legally valid enquiries and orders only.
  2. Not to make any false or fraudulent orders. If an order of this type may reasonably be considered to have  been  placed, we  shall be  authorized  to cancel it  and inform the pertinent authorities.
  3. Provide  us  with  your  e-mail  address,  postal  address  and/or  other  contact  details truthfully and exactly. You also agree that we may use this information to contact you if necessary (see our Privacy Policy).   If you do not provide us with all the information we need, you cannot place your order.   When you place an order on this website, you state that you are over the age of 18 and are legally eligible to enter into contracts.

 

  1. SERVICE AVAILABILITY

Items offered through this website are available worldwide. We can send the products to any location. For EU locations there are not extra custom taxes or fees. For any other country  Custom taxes or any other fees that exist in destination country are not included in the price. The buyer should be aware that he might need to pay custom’s when he will receive the product.

 

  1. HOW THIS CONTRACT IS FORMED

The information contained in these Conditions and the details contained on this website do not constitute an offer of sale, rather an invitation to treat. There shall be no contract between you and us in relation to any product until your order has been expressly accepted by us. If your offer is not accepted and your account has already been charged, the amount of the same shall be reimbursed in full.   To place an order, you must follow the online purchasing procedure and click “Authorize Payment”. After   doing   so,   you   will   receive   an   e-mail   confirming   receipt   of   your   order   (the   “Order Confirmation”). Keep in mind that this does not mean that your order has been accepted, since it constitutes an offer that you are making to us to buy one or more products. All orders are subject to our approval, which you will be informed of via an e-mail in which we will confirm that the order is  being  sent  (the  “Shipment  Confirmation”).  The  contract  between  us  to  buy  a  product  (the “Contract”) shall be formalized only when we send you the Shipment Confirmation.   Only the products listed in the Shipment Confirmation shall be subject to the Contract. We are not obliged to provide you with any other product that has not been ordered until we confirm that these have been sent in a Shipment Confirmation.

 

  1. AVAILABILITY OF THE PRODUCTS

All product orders are subject to availability of the same. Along this line, if for any reason we are unable to comply with the delivery date, we will inform you of that situation and we will give you the option to continue with the purchase, establishing a new delivery date, or cancel the order with full reimbursement of the amount paid.  The delivery date will be clearly stated before you complete the purchase and in the confirmation email that will be sent.

 

  1. REJECTION OF AN ORDER

We reserve the right to withdraw any items from this website at any time and/or remove or edit any  material or content  on this  website.  Although  we  make  every  possible  effort  to process all orders placed  with us,  exceptional circumstances may  arise  in which we  may  need  to refuse  to process an order after we have already sent you an Order Confirmation, which we reserve the right to do at any time at our complete discretion. We accept no liability towards you or towards any third party for the withdrawal of any items from this website or for the removal or editing of any material or content on this website or for refusal to process or accept an order after we have sent you an Order Confirmation.

 

  1. DELIVERY

Notwithstanding   clause   7   above   regarding   product   availability   and   save   for   extraordinary circumstances,  we  will  endeavour  to  send  the  order  consisting  of  the  product(s)  listed  in  each Shipment Confirmation prior to the date indicated in the Shipment Confirmation in question or, if no  delivery  date  is  specified,  in  the  estimated  timeframe  indicated  when  selecting  the  delivery method  and,  in  any  case  within  a  maximum  period  of  30  days  from  the  date  of  the  Order Confirmation.   Nonetheless,  there  may  be  delays  for  reasons  such  as  the  customization  of  products,  the occurrence of unforeseen circumstances or the delivery zone.   If for any reason we are unable to comply with the delivery date, we will inform you of that situation and we will give you the option to continue with the purchase, establishing a new delivery date, or cancel the order with full reimbursement of the amount paid.     For the purposes of these Conditions, “delivery” shall be understood to have taken place or the order “delivered” as soon as you or a third party indicated by you other than the carrier acquires physical possession or control of the goods, which will be evidenced by the signing of the receipt of the order at the agreed delivery address.

 

  1. INABILITY TO DELIVER

If we are unable to deliver your order to you, we will try to find a safe place to leave your parcel. We will also leave a note explaining where your order is and what you have to do to collect it. If you are not at the delivery location at the time agreed, please contact us again to rearrange delivery for another day.     If the order still could not be delivered after 30 days from the point at which your order is available for delivery and for reasons for which we are not to blame, we will assume that you wish to cancel the Contract and the Contract will be deemed as terminated. As a result of the termination of the Contract, we will return all payments received from you including delivery charges (except for any additional delivery charges resulting from your choice of a delivery method other than the basic and least expensive method offered) as quickly as possible and, at any rate, within 14 days of the date that the Contract was terminated.     Please note, however, that carriage resulting from termination of the Contract may involve a higher cost, which we are entitled to charge you.

 

  1. TRANSMISSION OF RISK AND OWNERSHIP OF THE PRODUCTS

The product risks shall be your responsibility from the moment when you or a third party indicated by you other than the carrier acquires physical possession or control of the goods.   You will take ownership of the products when we receive full payment of all amounts due in relation to the same, including delivery fees, or at the moment of delivery (as defined in clause 9 above), if that were to take place at a later time.

 

  1. PRICE AND PAYMENT

The price of the products will be as stipulated at all times on our website, except in the case of an obvious error. Although we make every effort to ensure that the prices featured on the web page are correct, error may occur. If we discover an error in the price of any of the products that you have ordered, we will inform you as soon as possible and give you the option of confirming your order  at  the  correct  price  or  cancelling  it.  If  we  are  unable  to  contact  you,  the  order  will  be considered cancelled and all amounts paid will be reimbursed to you in full.   We are not obliged to provide you with any product at the incorrect lower price (even when we have sent the Shipment  Confirmation) if the error in the price is obvious and unmistakable and could have reasonably been recognized by you as an incorrect price.   The prices on the website do not include VAT unless you are buying from Greece location. If delivery address is in Greece you will be charged with extra 24% VAT which is clearly stated before purchase is completed. Delivery fees are excluded and added in the final stage of order completion. In most of the cases delivery fees have zero value and are included in the price.     Prices may change at any time. However, except as stipulated above, the changes shall not affect the orders for which we have sent an Order Confirmation.   Once you have selected all articles that you wish to buy, those will have been added to your basket and the next step will be to process the order and make payment. To that end, you must follow the steps  of  the  purchase  process,  filling  up  or  verifying  the  information  requested  in  each  step. Furthermore, throughout the purchase process, before payment, you can modify the details of your order. You are provided with a detailed description of the purchase process in the Shopping Guide. Also, if you are a registered user, a record of all the orders placed by you is available in “My Account” area.

You may use, as payment method, any method provided at the payment stage of your order. We accept the cards Visa, Mastercard, American Express and PayPal and direct bank transfer.   To minimize the risk of non-authorized access, your credit card details will be encrypted.  Once we receive your order, we will make a pre-authorization on your card to ensure that there are sufficient funds to complete the transaction.   If your payment method is PayPal, the charge will be made when we confirm your order.   When you click “Authorize Payment”, you are confirming that the credit card is yours.   Credit cards are subject to verification and authorization by the card issuing entity, but if the entity does not authorize the payment, we shall not be liable for any delay or failure to deliver, and we will be unable to formalize any Contract with you.

 

  1. BUYING GOODS AS A GUEST

The functionality of buying goods as a guest is also available on this website. Under this type of purchase, only  such data which are essential to process your order will be requested  from you. Upon completion of the purchase process, you will be offered the possibility of registering as a user or continue as a non-registered user.

 

  1. VALUE ADDED TAX

All purchases made through this website are subject to Value Added Tax (VAT) in accordance with current regulations and legislation. For  the  purpose  of  VAT,  the  place  of  supply  in  accordance  with  Chapter  I  of  Title  V  of  Council Directive  2006/112/EC  of 28  November 2006  on the  common system of value  added tax is the Member State in which the address to which the items are to be delivered is located and the VAT must be applied at the rate in force in each Member State in which the items are to be delivered according to the orders placed.     Based  on the  applicable  rules and the  legislation of each jurisdiction, the  “reverse  charge”  rule (Article 194 of Directive 2006/112) may apply to items for delivery in certain Member States of the European Union where the customer is or is required to be taxed for the purposes of VAT. In that case, we will not charge VAT, subject to confirmation by the consignee that the VAT charged on the items supplied will be paid by the customer under the reverse charge procedure.

 

  1. RETURN POLICY

15.1 Legal right of withdrawal   Right of withdrawal If you are contracting as a consumer, you have the right to withdraw from the Contract  within 14 calendar days, without giving any reason.   The withdrawal period will expire after 14 calendar days from the day on which you or a third party other indicated by you other than the carrier acquires physical possession or control of the goods or in case of multiple goods in one order delivered separately, after 14 calendar days from the day on  which  you  or  a  third  party  other  indicated  by  you  other  than  the  carrier  acquires  physical possession or control of the last good.   To exercise the right of withdrawal, you may notify us at the address mentioned in clause 2 above, at the telephone number 00306978186223, by writing an email at info@2dscanner.com or by writing to our contact form, of your decision to withdraw from this Contract by an unequivocal statement (e.g. a letter sent by post or email).   To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.   Effects of withdrawal   If you withdraw from this Contract,  we  shall reimburse  to you all payments received from you, including the costs of delivery (with the exception of the supplementary custom fee resulting from your country policy) without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this Contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction. In any event, you will not incur any  fees  as  result  of  such  reimbursement.  Notwithstanding  the  foregoing,  we  may  withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.   You shall send back or deliver the goods, without  undue  delay  and  in  any  event  not  later  than  14  days  from  the  day  on  which  you communicate your withdrawal from this Contract to us. The deadline is met if you send back the goods before the period of 14 calendar days has expired.   Unless you hand the goods by Courier arranged by us, you shall bear the direct cost of returning the goods.   You are only liable for any diminished value of the goods resulting from the handing other than what is necessary to establish the nature, characteristics and functioning of the goods.   15.2 Contractual right of withdrawal   In addition to the legally recognized right to cancel for consumers and users, mentioned in clause 15.1 above, we grant you a period of 30 calendar days from the Shipment Confirmation to return the  products.   In case you return the goods within the contractual term of the right of withdrawal, but once the statutory period has expired, you will be reimbursed, only, with the amount paid for said products. In case you have paid any extra costs when you received the product these will not be reimbursed. In any case the reimbursement cannot exceed the amount we received as a payment for your order.   You may exercise your right of withdrawal in accordance with the provision of clause 15.1 above, however should you inform us about your intention of withdrawing from the Contract after the legal term for withdrawal, you shall, in any case, hand the goods over to us within the 30 day term as from the Shipment Confirmation.   15.3 Common provisions (for both forms of withdrawal)     Your right to cancel the Contract shall apply exclusively to the products that are returned in the same conditions in which you received them. No reimbursement will be made if the product has been used more than just opening it, for products that are not in the same condition as when they were  delivered  or when they  have  been  damaged,  so take  care  of the  product(s) while  in your possession. Please return the products using or including all their original packaging, instructions, and other documents, if any, accompanying the products. In any case, you must send the product to  be  returned  together  with  the  ticket  which  you  will  have  received  when  the  product  was delivered. You will find a summary on exercising this cancellation right when you receive the order.   15.4 Returns of defective products   In the cases in which you consider that at the moment of delivery the product is not as stipulated in the Contract, you must contact us immediately on our contact form, providing the product details and the damage sustained,  where we will indicate what you need to do.   We will carefully examine the returned product and will notify you by e-mail within a reasonable period if the product may be refunded or replaced (as appropriate). The refunding or replacement of the article shall take place as soon as possible and in all cases within 14 days from the date on which we  send you an email confirming the that refund or replacement of the product is going ahead.   The amounts paid for the products returned due to any damage or defect, when it actually exists, will be reimbursed in full, including the delivery costs related to sending the article and the costs to you for returning it to us. The refund shall be paid by the same payment means you used to pay from the purchase.   All rights recognized in current legislation shall be, in any case, safeguarded.   15.5. Right of cancellation and return of items ordered from abroad   If you have ordered items through this website from a Member State of the European Union other than Greece, the above information on returns applies with the restriction that returns by courier arranged by us can only be from the original address in Greece to which the item was delivered.   Please also be advised that we are under no obligation (other than in the case of defective items, to which this clause does not apply) to pay shipping costs where the item is returned from a place other than the original delivery address or the cost of returns outside of Greece.

 

  1. LIABILITY AND WAIVING LIABILITY

Unless  otherwise  indicated  expressly  in  these  Conditions,  our  liability  regarding  any  product acquired on our website shall be limited strictly to the price of purchase of said product.   Notwithstanding the above, our liability shall not be waived nor limited in the following cases:

  1. In case of death or personal harm caused by our negligence;
  2. In case of fraud or fraudulent deceit; or
  3. In any case in which it were illegal or illicit to exclude, limit or attempt to exclude or limit our liability.   Notwithstanding  the  paragraph  above,  and  to  the  extent  legally  allowed,  and  unless  these Conditions indicate otherwise, we shall not accept any liability for the following losses, regardless of their origin:
  1. loss of income or sales;
  2. loss of business;
  3. loss of profits or contracts;
  4. loss of forecast savings;
  5. loss of data; and
  6. loss of management time or office hours.

All product descriptions, information and materials shown on this website are provided “as is”, with no express or implied guarantees on the same, except those legally established. In this sense, if you are contracting as a consumer or user, we are obliged to deliver goods that are in conformity with the Contract, being liable to you for any lack of conformity which exists at the time of delivery. It is understood  that  the  goods  are  in  conformity  with  the  Contract  if  they:  (i)  comply  with  the description given by us and possess the qualities that we have presented in this website, (ii) are fit for  the  purposes  for  which  goods  of  the  kind  are  normally  used  and  (iii)  show  the  quality  and performance  which  are  normal  in  goods  of  the  same  type  and  can  which  can  reasonably  be expected. To the extent permitted by law, we exclude all guarantees, except those that may not be excluded legitimately in favor of consumers and users.

 

  1. INTELLECTUAL PROPERTY

You recognize and agree that all copyrights, registered trademarks and other intellectual property rights to the materials or contents provided as part of the website belong to us at all. You may use said material only to the extent that we authorize it expressly. This does not prevent you from using this website to the extent necessary to copy the information on your order or Contact details.

 

  1. VIRUSES, PIRACY AND OTHER COMPUTER ATTACKS

You must not make undue use of this website by intentionally introducing a virus, Trojan horse, worm,  logic bombs or any  other software  or technologically damaging or harmful material. You shall  not  attempt  to  make  unauthorized  access  to  this website,  the  server  on  which  the  site  is housed or any server, computer or database related to our website. You agree not to attack this website through any attack of denial of service or an attack of distributed denial of service.   Failure to comply with this clause shall be considered an infraction as defined under the applicable regulations.  We  will  report  any  failure  to  comply  with  this  regulation  to  the  corresponding authorities, and we will co-operate with them to determine the identity of the attacker. Likewise, in  the  event  of  failure  to  comply  with  this  clause,  authorization  to  use  this  website  shall  be suspended immediately.   We shall not be held liable for any damage or harm resulting from a denial of service attack, virus or  any  other  software  or  technologically  damaging  or  harmful  material  that  may  affect  your computer, IT equipment, data or materials as a result of using this website or downloading content from the same or those to which this site redirects you.

 

  1. LINKS ON OUR WEBSITE

If our website contains links to other websites and third-party materials, said links are provided for information purposes only and we have no control whatever over the content of those websites or materials. Therefore, we shall not accept any liability for any damage or harm deriving from their use.

 

  1. WRITTEN COMMUNICATION

The applicable regulations require that some of the information or notification that we send to you be in written form. By using this website, you agree that most of the communication with us will be electronic. We will contact you by e-mail or we will provide you information by posting alerts on this website. For contractual purposes, you agree to use this electronic means of communication and accept that all contracts, notifications, information and other communication that we send you electronically complies with the legal requirements of providing it in writing. This condition will not affect your rights as recognized by law.

 

  1. NOTICES

The notifications that you send us must be sent preferably through our contact form. Pursuant to the provisions in clause 20 above and unless otherwise stipulated we may send you notifications either by e-mail or to the postal address you provided us when placing an order.   It shall be understood that the notifications have been received and have been carried out correctly as soon as they are posted on our website, 24 hours after they have been sent by e-mail, or three days after the postage date on any letter. As proof that the notification has been sent it shall be sufficient to prove, in the case of a letter, that it was correctly addressed, that the correct postage was paid and that it was duly delivered to the post office or to a mail box, and in the case of an email, that the notification was sent to the email address specified by the recipient.

 

  1. TRANSFER OF RIGHTS AND OBLIGATIONS

The Contract is binding both you and us, as well as for our respective successors, transferees and heirs.   You may not transmit, cede, levy or in any other way transfer a Contract or any of the rights or obligations derived from the same, without having obtained our written consent in advance.   We may transmit, cede, levy, subcontract or in any other way transfer a Contract or any of the rights or obligations derived from the same, at any time during the life of the Contract. To avoid any doubt, said transmissions, cessions, levies or other transfers shall not affect the rights that, as applicable, you have as a consumer recognized by law or cancel, reduce or limit in any way the express and tacit guarantees that we may have given you.

 

  1. EVENTS OF FORCE MAZEURE

We will not be liable for any non-compliance or delay in compliance with any of the obligations we assume under a Contract when caused by events that are beyond our reasonable control (“Force Majeure”).   Force Majeure shall include any act, event, failure to exercise, omission or accident that is beyond our reasonable control, including, among others, the following:

  1. Strike, lockout or other forms of protest.
  2. Civil unrest, revolt, invasion, terrorist attack or terrorist threat, war (declared or not) or threat or preparation for war.
  3. Fire,  explosion,  storm,  flood,  earthquake,  collapse,  epidemic  or  any  other  natural disaster.
  4. Inability to use trains, ships, aircraft, motorized transport or other means of transport, public or private.
  5. Inability to use public or private telecommunication systems.
  6. Acts, decrees,  legislation,  regulations  or  restrictions  of  any  government  or  public authority.
  7. Strike, failure or accident in maritime or river transport, postal transport or any other type of transport.

It shall be understood that our obligations deriving from Contracts are suspended during the period in which Force Majeure remains in effect, and we will be given an extension of the period in which to fulfil these obligations by an amount of time equal to the time that the situation of Force Majeure lasted. We will provide all reasonable resources to end the situation of Force Majeure or to find a solution that enables us to fulfil our obligations by virtue of the Contract despite the situation of Force Majeure.

 

  1. WAIVING OF RIGHTS

The lack of requirement on our part for strict compliance on your part with any of the obligations assumed by you by virtue of a Contract or of these Conditions or a lack of exercising on our part of the rights or actions that correspond to us by virtue of this Contract or of the Conditions shall not constitute the waiving or limitation of said rights or actions, nor exonerate you from fulfilling said obligations.   The waiving on our part of a specific right or action shall not constitute the waiving of other rights or actions derived from the Contract or from the Conditions.   The waiving on our part  of any of these Conditions or of the  rights or actions derived  from the Contract  shall  not  take  effect  unless  expressly  stipulated  that  it  is  a  waiving  of  rights  and  is formalized and notified to you in accordance with the provisions of the Notifications section above.

 

  1. PARTIAL INVALIDITY CLAUSE

Should any of these Conditions or any provision of a Contract be declared null and void by firm resolution from the corresponding authority, the remaining terms and conditions shall remain in effect without being affected by said declaration of annulment.

 

  1. ENTIRE AGREEMENT

These  Conditions  and  any  document  referenced  in  the  same  constitute  the  entire  agreement between you and us as regards the purpose of the same, replacing any previous pact, agreement or promise made between you and us verbally or in writing.   You and ourselves acknowledge that we have agreed to enter into the Contract without depending on any declaration or promise made by the other party or that could have been inferred from any statement or document in the negotiations entered into by the two parties prior to said Contract, except those expressly mentioned in these Conditions.   Neither you nor ourselves shall take any action regarding any untrue statement made by the other party, verbally or in writing, prior to the date of the Contract (unless said untrue statement was made fraudulently) and the only action that may be taken by the other party shall be due to breach of contract in accordance with the provisions of these Conditions.

 

  1. OUR RIGHT TO MODIFY THESE CONDITIONS

We have the right to review and modify these Conditions at any time. You are subject to the policies and Conditions in effect at the moment in which you use this website or  place  each  order,  except  when  by  law  or  decision  of  governmental  entities  we  must  make changes  retroactively  to  said  policies,  Terms  or  Privacy  Statement,  in  which  case  the  possible changes will also affect orders made previously by you.

 

  1. APPLICABLE LEGISLATION AND JURISDICTION

The use of our website and the product purchase contracts through said website shall be governed by Greek legislation.   Any controversy that arises or is related to the use of the website or said contracts shall be subject to the non-exclusive jurisdiction of the Greek courts.   If you are entering into the contract as a consumer, nothing in this clause shall affect the rights you have, as recognized in any applicable legislation in effect.

 

  1. COMMENTS AND SUGGESTIONS

Your  comments  and  suggestions  are   always  welcome.   Please   send  us  all  comments  and suggestions via our online contact form.   If  you  as  a  consumer  consider  that  your  rights  have  been  breached,  you  may  address  your complaints to us via the email address: info@2dscanner.com, in order to seek an out-of-court settlement.   If you have made an online purchase via our website, we hereby inform you in accordance with the European Regulation (EU) No. 524/2013 that you are entitled to pursue a settlement regarding a consumer dispute out of court via the Online Dispute Resolution Platform, which is accessible at http://ec.europa.eu/consumers/odr/.   Last updated on 1/4/2020

ANNEX   Model withdrawal form (complete and return this form only if you wish to withdrawal from the contract)   To  Papachastas Dimitris,  operating  under  the  trading  name  2DSCANNER address:  2, Besson, Xanthi, Greece, 67100.   I hereby give notice that I withdraw from my contract of sale of the following goods: Ordered on/received on (*) Name of consumer   Address of consumer   Signature of consumer (only if this form is notified on paper) Date       (*) Delete as appropriate