Warranty period is 2 years. It is clarified in the invoice we send.

The warranty does not cover drops, abuse, water related damage, battery damage. It covers damages due to a manufacturing error.

Yes, you can combine scans. To do this, you need to use reference points and follow the proper procedure. You can align scans by using existing corners (one or two), or by placing stickers. The application supports both options: with 1 or 2 stickers — although using 2 stickers or corners always ensures greater accuracy.

The entire procedure is explained step-by-step at help.2dscanner.com or in the tutorial video.

2Dscanner can capture 2000 points in just 4 minutes using the fast mode, with only a slight reduction in precision.

In slow mode, which prioritizes maximum accuracy, the same 2000-point scan takes 14–16 minutes.

Many users prefer scanning 1000 points in about 2.5 minutes, which is often sufficient. In addition, the device offers a Smart Scan mode: it automatically collects more points in detailed areas and corners, and fewer along plain walls. For clean, simple rooms this is the fastest option, completing an efficient scan in just 1.5 minutes. In more complex spaces, however, Smart Scan does not save much time compared to the other modes.

2dscanner is tested hitting walls in range up to 7m and aim angle > 34 degrees. At this conditions the precision is +-2mm. Dark and shiny surfaces increase this number up to 3mm. In general avoid hitting walls in low angles. Placing 2dscanner near a wall instead of the center of the room is a common mistake that produces low angle measurements.

The maximum range is 40m. The precision in 40m range can reach 5cm when aiming angle is influencing the measurement.

For kitchen worktops you can scan the corners of interest and prepare the worktops from the workshop. It is widely tested and guaranteed.

Yes it is. The Pro application languages till now are

English

German

French

Italian

Greek

2Dscanner EVO package contains.
-2Dscanner EVO
-Cable
-Charger
-Hard Case with sponge
-Protective bag for the case
-Branded Box inside
-Branded Box outside for extra protection

Yes. When the scan is finished you are prompted to change the filename. There is a checkbox in this window. If you enable it the application will export 3 files. DXF, CSV and TXT. The CSV is the xy coordinates and easy to import in Archicad or other software.

No you don’t need to pay for application or any other extra charges.

You buy 2dscanner, you download the applications and you can use it as much as you like.

We don’t send manual with the new devices from now on. Due to our environmental policy. You can download the manual in English or Greek. The manual refers to the basic app. There are new help files for the pro app and the windows Editor app in help.2dscanner.com. The Pro app has help buttons in every stage that redirects you to the corresponding help page online.

You can use any Android or iOS device. A faster device will make the application more responsive. Slower models can still be used, but you may need to wait a few extra seconds when saving or when the 2Dscanner data is being processed. Since the drawing is generated in real time, a faster device will provide a smoother experience. There is no need to choose a very expensive device, a mid-range model is more than enough.

Yes there is. In the Downloads section you will find it.

Battery life depends on the conditions. In most cases it lasts around 4 to 5 hours.

Yes you can, but the precision will not be the same as indoors. If the ambient light is high you will also have difficulty to see where the spot is. You could run a full scan in this case.

Yes you can measure vertically. If your device is equipped with homing then you need to press Manual Scan or Auto scan and then adjust the pitch angle in 90 degrees for maximum precision.

Yes you can automatically and during the scan see the angle between 2 walls. When the Pro app detects 2 straight lines touching each other gives you the angle dimension automatically. If the app detects 3 lines touching will give you and the dimension of the middle line.

This does not exist as an option yet. This will be integrated as a function in the future but in order to be functional all doors and windows should be closed and the room cannot have any obstacles in the center. So it is not very practical to use 2dscanner as a tool to measure area.

Any tripod for digital cameras will do the job. The nut of 2dscanner is 1/4”-20 and it fits in most tripods. It is recommended that the tripod can reach 250 cm so you can scan above furniture and closer to the ceiling. Our tripod provides this option and also allows the central beam to rotate horizontally for vertical scans. It extends up to 263 cm and measures 80 cm when closed. You can also use another tripod if you already have one.

The maximum resolution is 2000 spots per full circle.

All the files are stored in the app’s folder. You can access them anytime from within the application or by connecting a USB cable and locating the app’s folder. Sending files directly from the application is easier, as there is a button in the tools menu that allows you to send them all together as a zip file. The app will also prompt you to send the files immediately after the scan is finished.

Although 2dscanner provides you and simple rangefinder functionality it is not very convenient for simple measurements. It is a bit heavy and needs both hands to measure a distance. Also you can have 2dscanner scanning and use a simple rangefinder to measure other distances at the same time so that you finish faster. So even if you can do all the measurements with 2dscanner we propose the parallel use of a simple rangefinder.

2dscanner is a high accuracy device. A major fall might affect this accuracy. 2dScanner has a heavy and reinforced construction. Fall will not actually break the device but it might affect the accuracy. In this case you should measure a known target surface and check the results. If there is an abnormal amount of deviation the device will need calibration and check in our facilities.

Normal lighting, wall or other rough surfaces and as much as possible hitting the surfaces vertically. This is not always possible but we can get better results if we place the device correctly and not very near to any wall. The next figure gives some examples.

No. If you have to, add some paper tape where the beam hits and you will get measurements.

No, the device is not waterproof. It is dustproof and sealed from all sides, with some tolerance against water exposure. However, it should not be considered waterproof.

Taxes and shipping are included for EU countries.

For outside EU countries shipping is included but custom clearance will have to be paid.

Yes, all applications are included in the price. Future functions might come with an extra charge, but they will be optional. Everything you get now will always remain available.

Yes it is.

2dscanner is shipped within EU countries and worldwide via DHL Express. Delivery time is 2 working days, while deliveries outside the EU may take longer due to customs clearance.